Complaint Resolution Process
The Board of Education recognizes that situations of concern to parents/guardians or the public may arise in the operation of the district. The purpose of this procedure is to secure at the lowest possible level a resolution for concerns. Such concerns are best resolved through communication with the appropriate staff members and officers of the school district, such as the faculty, the principals, the directors, Assistant Superintendent, the Superintendent and the school Board.
The following steps are procedures recommended by the Board to be followed by the persons with questions or concerns regarding the operation of the school district:
1. CONTACT THE APPROPRIATE STAFF MEMBER
Matters concerning individual students and their teachers or coaches should first be addressed with the teacher or coach.
2. CONTACT THE BUILDING PRINCIPAL
Unsettled matters from (number 1) above, or matters concerning individual sites, should be addressed with the principal or athletic director.
Oologah Lower Elementary
Oologah Upper Elementary
Oologah Middle School
Oologah High School
3. CONTACT THE APPROPRIATE CENTRAL ADMINISTRATOR
Unsettled matters from (number 2) above, or problems and questions concerning the school district, should be directed to the appropriate district level administrator.
Assessment and Federal Programs
4. CONTACT THE SUPERINTENDENT
Unsettled matters from (number 3) above should be directed to the Superintendent. The Superintendent may schedule a meeting with the parent or guardian.